Terms of service
OVERVIEW
Welcome to Mirabella.
The terms âweâ, âusâ and âourâ refer to Mirabella. Mirabella operates this store and website, including its related information, content, features, tools, products and services, in order to provide customers with a curated shopping experience (the âServicesâ). Mirabella is powered by Shopify, which enables us to provide the Services.
These Terms of Service, together with any policies referenced in them, describe your rights and responsibilities when using the Services.
Please read these Terms carefully. By visiting, interacting with or using the Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, you should not use the Services.
SECTION 1 â ACCESS AND ACCOUNT
By using the Services, you confirm that you are legally able to enter into transactions in your jurisdiction, or that you are using the Services with appropriate parent or guardian involvement where required by law.
You may be asked to provide information such as your email address, billing details, payment details and shipping information. You agree that information you provide will be accurate, current and complete.
Where customer accounts are available, you are responsible for maintaining the confidentiality and security of your account credentials and for activity conducted through your account.
SECTION 2 â OUR PRODUCTS
We make reasonable efforts to represent Mirabella products accurately on our online store.
However, product appearance, colour and lighting may vary depending on the device, screen and settings used to view the store.
Product descriptions, images, availability and specifications may be updated from time to time. We reserve the right to discontinue products or limit quantities where reasonably necessary.
SECTION 3 â ORDERS
When you place an order, you are making an offer to purchase from Mirabella.
An order is accepted once payment is successfully processed and we confirm the order, subject to availability and our right to reject or cancel an order where there is a reasonable basis to do so.
Please review your order carefully before submission.
If we need to cancel or change an order, we will use the contact details supplied with the order to notify you.
Returns and exchanges are handled in accordance with our Refund Policy and any rights that apply under South African consumer law.
Products purchased through the store are intended primarily for personal or household use unless otherwise agreed.
SECTION 4 â PRICES AND BILLING
Prices, discounts and promotions may change without notice.
The price charged will be the price displayed and applicable when the order is placed, subject to correction of genuine errors as permitted by law.
You agree to provide current and accurate billing, payment and account information when placing an order.
Where discounts or promotions have additional terms, those terms will apply together with these Terms.
SECTION 5 â SHIPPING AND DELIVERY
Delivery timeframes are estimates and may be affected by courier delays, public holidays, weather, high order volumes or other circumstances outside our reasonable control.
Please refer to our Shipping Policy for current delivery information.
Nothing in these Terms is intended to exclude rights that cannot lawfully be excluded under applicable South African consumer law.
SECTION 6 â INTELLECTUAL PROPERTY
The Mirabella website and its content, including the Mirabella name, branding, text, graphics, photographs, videos, layout and original creative materials, are owned by Mirabella or used under licence and are protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes.
Unless permitted by law or authorised by us, you may not reproduce, distribute, modify, republish, commercially exploit or create derivative works from Mirabella content.
Shopify and third-party names, logos and trademarks remain the property of their respective owners.
SECTION 7 â OPTIONAL TOOLS
We may provide access to tools or services operated by third parties.
Those tools may be provided under the third partyâs own terms. Mirabella is not responsible for third-party tools that we do not control, except to the extent responsibility cannot lawfully be excluded.
SECTION 8 â THIRD-PARTY LINKS
The Services may contain links to third-party websites or platforms.
Mirabella is not responsible for the content, availability, privacy practices, security or accuracy of websites we do not control.
Please review third-party policies before engaging with those services.
SECTION 9 â RELATIONSHIP WITH SHOPIFY
Mirabella is powered by Shopify, which enables us to provide the Services.
However, purchases made from the Mirabella store are transactions between you and Mirabella, not between you and Shopify.
Shopify is not the seller of Mirabella products.
SECTION 10 â PRIVACY
Personal information collected through the Services is handled in accordance with our Privacy Policy and, where relevant, Shopifyâs own privacy practices.
Please review our Privacy Policy for information about how Mirabella, Shopify and service providers may collect, use and process personal information.
SECTION 11 â FEEDBACK
If you voluntarily submit reviews, ideas, suggestions, photographs or other feedback to Mirabella, you confirm that you have the right to provide that material.
You grant Mirabella permission to use submitted feedback for operating, improving and promoting the business, subject to applicable law and any permissions required for personal information or identifiable content.
You must not submit content that infringes another personâs rights, is unlawful, deceptive, abusive, defamatory or malicious.
SECTION 12 â ERRORS, INACCURACIES AND OMISSIONS
From time to time, information on the Services may contain genuine typographical errors or inaccuracies relating to descriptions, prices, promotions, delivery information or availability.
We may correct genuine errors and update information as permitted by law.
SECTION 13 â PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use the Services to:
- Violate applicable laws or regulations.
- Infringe intellectual property or privacy rights.
- Submit false, fraudulent, harmful or malicious information.
- Introduce malware, viruses or other harmful code.
- Interfere with the security, operation or availability of the Services.
- Collect other peopleâs personal information unlawfully.
- Impersonate another person or entity.
- Use the Services for harassment, abuse, threats or unlawful discrimination.
- Attempt to bypass security or access controls.
SECTION 14 â AUTOMATED TOOLS AND AGENTS
Automated tools, bots, agents or similar technologies may not access or interact with the Services in a way that violates applicable law, bypasses security controls, disrupts the Services or breaches third-party platform terms.
We may reasonably restrict automated access where necessary to protect the Services, customers or our systems.
SECTION 15 â TERMINATION
We may restrict or terminate access to the Services where reasonably necessary, including for serious violations of these Terms, fraud, abuse, security risks or unlawful activity.
Any obligations that by their nature should survive termination will continue to apply.
SECTION 16 â WARRANTIES
We aim to provide accurate information and a reliable shopping experience.
Except for rights and warranties that cannot lawfully be excluded, the Services are provided on an âas availableâ basis.
Nothing in these Terms is intended to exclude or limit statutory warranties or consumer rights that apply under South African law.
SECTION 17 â LIMITATION OF LIABILITY
To the extent permitted by law, Mirabella will not be liable for indirect or consequential loss arising from use of the Services where such liability may lawfully be limited.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including rights or remedies available under applicable South African consumer protection law.
SECTION 18 â INDEMNITY
Where permitted by law, you are responsible for losses or claims caused by your unlawful use of the Services, your breach of these Terms, or your infringement of another personâs rights.
SECTION 19 â SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be limited or removed only to the extent necessary, and the remainder of the Terms will continue to apply.
SECTION 20 â WAIVER AND ENTIRE AGREEMENT
A failure to enforce a provision of these Terms does not waive our right to enforce it later.
These Terms, together with policies referenced in them, form the agreement governing use of the Services.
SECTION 21 â ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our consent where consent is legally required.
Mirabella may transfer its rights and obligations as part of a lawful business transfer, restructuring or similar transaction.
SECTION 22 â GOVERNING LAW
These Terms are governed by the laws of the Republic of South Africa, subject to any mandatory consumer rights or other legal protections that apply.
SECTION 23 â HEADINGS
Headings are included for convenience and do not affect the interpretation of these Terms.
SECTION 24 â CHANGES TO THESE TERMS
We may update these Terms from time to time.
Where required by law, material changes will be communicated appropriately. The version published on the website will be the current version.
SECTION 25 â CONTACT INFORMATION
Questions about these Terms or the Mirabella store can be sent to:
Mirabella
Email: maanah.projects@gmail.com Phone/WhatsApp: 072 901 7851 Address: 155 5th Street, Sandton, Gauteng, 2031, South Africa
Business address: 155 5th Street, Sandton, Gauteng, 2031, South Africa. If Shopify requires additional merchant details such as a registered trading name, registration number or VAT number, add those details once they are confirmed.